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Tax Season 2022 Planning – Spotlight on Communications

Kate KrupeyJanuary 13, 2022Client Experience, Financial IT

With tax season 2022 fast approaching, how are you doing with final stretch preparations?  While many core processes will be repeated with the deftness and confidence that only years of experience can provide, there have

“Partnership”: The Most Overhyped Concept Amongst Service Providers

Sumeet Sabharwal, Chief Executive OfficerJune 15, 2021Client Experience, Partners

In looking at the marketing collateral for most service providers, one cannot help but notice that the “partner” keyword is sprinkled across quite a few places. Yet rarely does one find an explanation of how

Co-Management: The Key to an Effective Client-MSP Partnership

Sumeet Sabharwal, Chief Executive OfficerApril 28, 2021Client Experience

Rowers rowing together

In my discussions with our clients, I often hear that we are a “seamless extension of their IT”, not a replacement. This is especially gratifying given the increasingly complex and dynamic nature of the IT

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