Netgain Raises over $20,000 for Charitable Causes

Netgain Blog TeamNews

For over 5 years, Netgain employees have been donating to employee-chosen charities using Casual for a Cause. By donating $25 each quarter to Casual for a Cause, employees can enjoy wearing jeans every Friday. Netgain

Netgain Passes 2015 SSAE 16 Audit

Netgain Blog TeamNews

Each year, Netgain goes through exhaustive security audits to ensure our physical environment as well as our processes and procedures are in line with what’s needed to protect our clients’ data. The Department of Health

Netgain Clients Expand Services

Netgain Blog TeamNews

Great Plains Women’s Health Center, Elmhurst Orthopaedics, and Archer Family Medical Group, all who are Netgain Managed Services clients, recently expanded their services with Netgain. Great Plains Women’s Health Center is located in Williston, ND

Netgain Joins GNYHA Services’ Purchasing Portfolio

Netgain Blog TeamNews

Netgain is pleased to announce that we have recently signed an agreement with GNYHA to provide GNYHA Services members access to our healthcare IT services and solutions. When working with Netgain, the members of GNYHA

Netgain Passes SSAE 16 Security Audit

Netgain Blog TeamNews

An SSAE 16 (Statement on Standards for Attestation Engagements, no. 16) audit is a standard created by the Auditing Standards Board (ASB) and the American Institute of Certified Public Accountants (AICPA). This standard deals with

Netgain Leads Healthcare IT in Implementation of Flash Storage

Netgain Blog TeamNews

Netgain leads healthcare IT in implementation of flash storage New storage technology delivers significant performance improvements St. Cloud, Minnesota – July 14, 2014 — Netgain, a healthcare IT provider headquartered in Minnesota, announced their selection

Customer Satisfaction Index

Netgain Blog TeamNews

Netgain takes part in Helpdesk Institute’s Customer Satisfaction Index.  Upon resolving a service request, Netgain sends our clients a short survey from HDI requesting feedback on Courtesy, Knowledge, Timeliness, Quality, Overall Score and how likely

Netgain Acquires Chicago-Based IT Firm

Netgain Blog TeamNews

NETGAIN FOOTPRINT EXPANDS WITH CHICAGO ACQUISITION Local technology company hires 16 and adds Chicago Operations Office ST. CLOUD, MN | June 1, 2013 – Netgain Technology, Inc announced today its acquisition of Technology MD, a

Netgain Joins Industry in Measuring Net Promoter Score

Netgain Blog TeamNews

As we hope is evident through so many of our 2013 initiatives, Netgain has a renewed focus on client satisfaction and retention. Last year, we implemented the Helpdesk Institute’s Customer Satisfaction Index surveys. If you’ve