Netgain takes part in Helpdesk Institute’s Customer Satisfaction Index. Upon resolving a service request, Netgain sends our clients a short survey from HDI requesting feedback on Courtesy, Knowledge, Timeliness, Quality, Overall Score and how likely
5 of the Worst Security Breaches in Healthcare IT
With the recent “Heartbleed” scare, IT security is once again a hot topic. As well it should be, for this is nothing new. Data breaches in the healthcare industry have facilitated the need for a renewal
Netgain Acquires Chicago-Based IT Firm
NETGAIN FOOTPRINT EXPANDS WITH CHICAGO ACQUISITION Local technology company hires 16 and adds Chicago Operations Office ST. CLOUD, MN | June 1, 2013 – Netgain Technology, Inc announced today its acquisition of Technology MD, a
Netgain Joins Industry in Measuring Net Promoter Score
As we hope is evident through so many of our 2013 initiatives, Netgain has a renewed focus on client satisfaction and retention. Last year, we implemented the Helpdesk Institute’s Customer Satisfaction Index surveys. If you’ve
Humbled to Look Back, Excited to Look Forward
By Scott Warzecha, President Welcome to 2013 – with many exciting changes and updates to look forward to this year, we’re grateful you’re on this journey with us. One of the things we hear often
Welcome, Southdale Ob/Gyn!
Southdale Ob/Gyn has offices in Edina and Burnsville and has been serving women in Minnesota for over 50 years. Southdale Ob/Gyn is part of a consortium of six Ob-Gyn practices in the Twin Cities, Premier
Netgain’s Spring 2013 Client Newsletter
Netgain starts the second quarter off with a newsletter focusing on the importance and appreciation of their clients. View Netgain’s Spring 2013 Client Newsletter here.
Netgain’s 2012 Fall Newsletter
Netgain wraps up the autumn months with their quarterly newsletter. View Netgain’s 2012 Fall Newsletter here.
Netgain Deploys UniPrint™ in the Cloud
Healthcare IT Provider Brings Reliable, Flexible and Simple Printing Solution to Hosted Clients Toronto, Canada, NOVEMBER 28, 2012 – UniPrint (www.uniprint.net), the leader in printing virtualization, today announced that Netgain has chosen UniPrint as its
Netgain Continues Growth Through Hiring & Promotions
Netgain, a growing healthcare IT company headquartered in St. Cloud, recently announced the promotion of three current employees to Director positions as well as a new hire into a Director position. This organizational change builds