Process is learned and developed over time and through years of experience. Process requires theories, tests and failures. It’s my personal motto, and certainly applicable to my work in marketing. In fact, my computer desktop
How a Hybrid Cloud Enables Hardware-Free IT
If you’ve been following along (and we hope you have been), you’ve heard us talk about the Zero-Footprint Movement and how to plan for transitioning to a no-hardware IT environment. By now, you might be
Planning Your Move to a Zero-Hardware Model
Last month, we talked about how an industry-wide change is happening in the Zero-Footprint movement. The transition from onsite hardware to cloud-based services is happening across all industries, specifically highly-regulated industries like healthcare and financial
Paradigm Shift: What is the Zero-Footprint Movement?
We’re nearing the end of 2017 and technology continues to evolve at a break-neck pace. Managing Partners, Practice Administrators, CEOs and CIOs are exhausted from trying to match their hardware investment to this rapid evolution.
How to Calculate Your Total Cost of IT Ownership
When a practice begins evaluating cloud providers like Netgain, we’ve found that often times they haven’t yet identified their total cost of IT ownership. This makes it difficult to accurately compare their in-house IT infrastructure
Why SSAE 18 Should Matter to Your Practice
There is no shortage of security and compliance acronyms in today’s IT environment. You know the importance of HIPAA compliance within your practice, but for your service providers, there are also HiTRUST, SAS, SOC, SSAE
The 4 P’s of Effective SLA Evaluation
Whether you’re shopping for a car, appliances, or another major purchase, you likely pay extra attention to the warranty. What does it cover? How long does it last? What are the stipulations? What happens if
5 Ways Client Feedback Made Us Better
Collecting and acting on client feedback has long been identified as a way to improve client satisfaction, reduce client churn and build employee engagement and morale. Netgain has always been focused on having a client-centric
3 Key Trends Impacting Federally Qualified Health Centers
We recently joined over 1,400 leaders from Federally Qualified Health Centers (FQHCs) at two national conferences to learn more about the common challenges they face and identify solutions. During our time at the California Primary
3 Ways Attending the MGMA Conference Makes Us Better
I hope it doesn’t seem strange that the VP of Technology for a Healthcare IT services company would attend the MGMA Annual Conference. And I don’t mean as an exhibitor (although we have done that