Date breaches are a growing problem for IT security professionals across various segments of the economy as cyber criminals infiltrate security systems undetected and steal valuable corporate and customer information. Last year, the nationwide data breach
What is it?
Netgain takes part in Helpdesk Institute’s Customer Satisfaction Index. Upon resolving a service request, Netgain sends our clients a short survey from HDI requesting feedback on Courtesy, Knowledge, Timeliness, Quality, Overall Score and how likely