Customer Satisfaction Index

Netgain Blog TeamNews

Netgain takes part in Helpdesk Institute’s Customer Satisfaction Index.  Upon resolving a service request, Netgain sends our clients a short survey from HDI requesting feedback on Courtesy, Knowledge, Timeliness, Quality, Overall Score and how likely

10 Things to Look for in an EHR Software System

Netgain Blog TeamCloud Computing, Healthcare IT

Electronic Health Records (EHRs) are transforming the American healthcare system into a more robust, high-quality, patient-centric, and more affordable system.  The US government has undertaken various initiatives helping physicians and other healthcare providers utilize lifesaving