Healthcare IT Resources
Client Stories

Noran Neurological Clinic
Noran was using another cloud hosting provider that was running both their
Centricity EHR and desktop applications. Noran did not have an in-house IT staff,
so they relied heavily on this provider for IT strategy and support and to act as
their outsourced IT department.

Illinois Bone and Joint Institute
As technology became an integral element of patient-care, IBJI found themselves struggling to keep up with the rate of change and their ability to adequately support the increasingly complex IT environment and its users. IBJI’s Executive Team decided to evaluate alternative options, including Netgain’s private cloud environment.

Colon and Rectal Surgery Associates
Colon and Rectal Surgery Associates is a 25-provider practice that achieved their IT goals of lowering costs, improving network reliability and aligning IT goals with overall practice initiatives by moving to a hybrid cloud environment.

The Neurology Center
The Neurology Center owned their IT equipment and rented space in a data center to store their servers. They used a Managed Services company who was very competent in managing the servers, but were less familiar with managing specific applications they used, most notably their EHR, Centricity. Their rented space brought challenges and with the daily volume of clients their facilities serve, their IT challenges began to mount.

North Alabama Bone & Joint Clinic
North Alabama Bone & Joint Clinic (NABJC) avoided a large, capital investment and saved about 30% of their overall IT budget by moving their IT infrastructure to a cloud platform with Netgain. In addition, the practice is enjoying the benefits of cloud such as world-class security, single point of contact, unparalleled availability, and a true IT partnership.

Northwest Family Physicians
Northwest Family Physicians implemented an EHR in 2002 and operated all of their servers in-house. Brenda McNeill, Director of Clinic Operations, was straining to perform her primary executive responsibilities while taking on the responsibility of IT decision making and even some IT processes. McNeill was troubled by the growing complexity of their IT environment.

Mille Lacs Health System
Mille Lacs Health System (MLHS) staffed their own IT team and built an on-site data center in their hospital. The IT infrastructure at MLHS was built using physical servers for each application resulting in redundancy of effort and equipment underutilization. It was wasteful. With MLHS facing infrastructure challenges, MLHS decided it was time to consider outsourcing to fill critical gaps.

Neighborhood Healthcare
Neighborhood Healthcare used a hosting provider to host their eClinicalWorks EHR and running the rest of their desktop applications internally. The infrastructure was not built to the minimum standards of their EHR provider. With their hosting provider’s inflexible environment, Neighborhood Healthcare knew it was time to look for alternatives for their IT environment.

EZClaim
EZClaim outsourced their application hosting and relied on their provider to handle any needs related to the hosting of their application. With the demand for EZClaim’s software growing, they needed to expand but they were experiencing issues and limitation with their hosting provider. It was time for EZClaim to look for a new hosting provider that could handle their growth and provide support they could rely on.
Ebooks and Guides

Understanding & Calculating Total Cost of IT Ownership
Knowing your organization’s total cost of IT and how it compares to the industry is incredibly valuable. This guide will better equip you to make recommendations for investments, hiring and overall growth.

Defending Your Castle
Your organization is under constant threat, and you need multiple layers of security to reduce the risk of a breach. Being vigilant at all times, not just when an audit is due, is a habit that needs to be adopted immediately.

Hardware and Software Refresh Tracking
There are general guidelines for when refreshes should take place for your hardware and software. This worksheet helps you track IT assets so you can be assured your practice performs timely refreshes.
Webinars

Protect Yourself, Protect Your Organization – Social Media and How Your Information Gets Used
View this informational webinar where we’ll discuss practical advice you can implement immediately to create a tougher defense and a stronger staff.

The Costs of Bad Security and How it Affects Your Organization
View this informational webinar where we’ll discuss how costly bad security can become, and how to prioritize security at your organization.

Top 11 Cybersecurity Resolutions to Protect Your Organization in the New Year
View this informational webinar where we look at 2019’s biggest risks and practical examples of things you can do to reduce your risks.

Your Cybersecurity Life – Part 2
View the recording of this informational webinar where we take a closer look at hacking methods that could be used on your devices, your house and yourself.

What to do in a Ransomware Attack?
View the recording of this informational webinar designed to help you understand the various stages of a ransomware attack and what you can do if a ransomware attack were to occur.

In-House or Outsourced IT? A Clinic’s Perspective
View the recording of this informational webinar that provides a clinic’s perspective on evaluating in-house versus outsourced IT.