Healthcare IT Resources
Client Stories
Noran Neurological Clinic
Noran was using another cloud hosting provider that was running both their
Centricity EHR and desktop applications. Noran did not have an in-house IT staff,
so they relied heavily on this provider for IT strategy and support and to act as
their outsourced IT department.
Northwest Family Physicians
Northwest Family Physicians implemented an EHR in 2002 and operated all of their servers in-house. Brenda McNeill, Director of Clinic Operations, was straining to perform her primary executive responsibilities while taking on the responsibility of IT decision making and even some IT processes. McNeill was troubled by the growing complexity of their IT environment.
Neighborhood Healthcare
Neighborhood Healthcare used a hosting provider to host their eClinicalWorks EHR and running the rest of their desktop applications internally. The infrastructure was not built to the minimum standards of their EHR provider. With their hosting provider’s inflexible environment, Neighborhood Healthcare knew it was time to look for alternatives for their IT environment.
The Ear, Nose and Throat Clinic & Hearing Center
The Ear, Nose and Throat Clinic & Hearing Center (ENTHC) was using Dell as their NextGen hosting provider and Veracity for their on-site IT support. ENTHC did not have an internal IT staff, so they contracted with these vendors for all of their IT support. ENTHC faced challenges with their IT vendors that they attempted to work through but it became apparent that new vendors were necessary.
The Neurology Center
The Neurology Center owned their IT equipment and rented space in a data center to store their servers. They used a Managed Services company who was very competent in managing the servers, but were less familiar with managing specific applications they used, most notably their EHR, Centricity. Their rented space brought challenges and with the daily volume of clients their facilities serve, their IT challenges began to mount.
Mille Lacs Health System
Mille Lacs Health System (MLHS) staffed their own IT team and built an on-site data center in their hospital. The IT infrastructure at MLHS was built using physical servers for each application resulting in redundancy of effort and equipment underutilization. It was wasteful. With MLHS facing infrastructure challenges, MLHS decided it was time to consider outsourcing to fill critical gaps.
EZClaim
EZClaim outsourced their application hosting and relied on their provider to handle any needs related to the hosting of their application. With the demand for EZClaim’s software growing, they needed to expand but they were experiencing issues and limitation with their hosting provider. It was time for EZClaim to look for a new hosting provider that could handle their growth and provide support they could rely on.
Ebooks and Guides
Understanding & Calculating Total Cost of IT Ownership
Knowing your organization’s total cost of IT and how it compares to the industry is incredibly valuable. This guide will better equip you to make recommendations for investments, hiring and overall growth.
Hardware and Software Refresh Tracking
There are general guidelines for when refreshes should take place for your hardware and software. This worksheet helps you track IT assets so you can be assured your practice performs timely refreshes.
Webinars
Social Engineering: The Hack of Choice
View the recording of this informational webinar on the latest threats and solutions for organizations to defend themselves against the art of human manipulation.
Understanding & Calculating Your Total Cost of IT Ownership
View the recording of this informational webinar designed to help you understand how your organization can get a true understanding of your IT costs and how to optimize your investments.