Netgain CSAT Scores Continue to Increase
As a Microsoft Gold Certified Partner, Netgain Technology, a St. Cloud, MN IT outsourcing company, administered their annual Customer Satisfaction Survey through Microsoft in October. Compared to the average for Microsoft partners, Netgain outperformed the competition.
This year, Netgain’s net satisfaction score was 12% higher than the Microsoft Partner average, and 21% higher than their own score last year. In addition, 100% of respondents noted that they are satisfied with Netgain’s service, and also that they would recommend Netgain to a colleague.
Netgain Technology, Inc is a privately held provider of IT Outsourcing services. Specializing in the healthcare vertical, Netgain offers hosted electronic medical records and practice management solutions for physician practices and healthcare organizations. Netgain is a Microsoft Gold Certified Partner and has achieved specialized competencies in Hosting Solutions and Advanced Infrastructure Solutions, and Networking Infrastructure Solutions.