Security & Compliance

Fortify your security posture with multiple layers of protection. Eliminate threats and reduce risk with a security defense in depth model. 

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Holistic Approach to Information Security

From keeping up with data privacy laws to our comprehensive security controls, our top priority is keeping your data safe. We employ a layered security model using an integrated framework that encompasses security tools, people, and processes. 

We take a holistic approach to information security, implementing multilayered defense where perimeter, network, endpoint, application, and data protection security practices and procedures complement each other. 

Our security approach enables you to meet–and often exceed–compliance requirements while providing your staff with secure access to the information they need to do their jobs.

Core Security & Protections

Vulnerability Management

Reduce your risk, increase your visibility, and stay ahead of threats with Netgain’s comprehensive and automated vulnerability management program that helps you develop a prioritized and actionable program.

Patch Management

Develop an up-to-date inventory of your production systems and fix vulnerabilities in your software and applications that are susceptible to cyber-attacks in a timely manner, reducing security risk and minimizing disruption.

Risk Assessment

Fully manage your organization’s risk and cybersecurity program with intelligent and comprehensive dashboards that provide a clear view of risk. Identify, manage, and remediate risk – all in one place.

Managed Detection & Response (MDR)

Leverage machine-speed technology and advanced threat hunting to rapidly uncover and contain sophisticated cyber threats lurking in your environment. As additional protection, you can supplement this service with access to 24x7 security analysts that actively monitor and assist in containing any threats.

Network Intrusion Detection System (IDS)

Actively monitor and detect malicious activity or policy violations across your network using next-generation firewalls from Palo Alto.

Next-Generation Firewalls (NGFW)

Secure all locations including your office and your hosted environment with Palo Alto’s most advanced Next-Generation Firewalls (NGFW). Gain complete visibility and control of applications across all users and devices – anywhere and anytime.

Multi-factor Authentication (MFA)

Deploy a layered approach to security and protect your applications by using a second source of validation to verify user identity before granting access.

Penetration Testing

Simulate real-world attacks on different aspects of your IT environment to test both the detection and response capabilities of your people, processes, and technology and identify where critical vulnerabilities lurk in your environment.

Compliance

We understand the critical importance of information protection for our clients and recognizes the contribution information security can make to their strategic initiatives and overall risk management.  

We have adopted security controls and practices designed to protect the confidentiality, integrity, and availability of client information hosted within the Netgain Managed Information Technology-as-a-Service (ITaaS) environment and continually work to strengthen and improve those security controls and practices.  

We take on the responsibility of protecting your sensitive data. Each year, we go through rigorous, external security audits to ensure our physical environment—as well as our processes and procedures—are in line with what’s needed to protect our clients’ data. We are SSAE 18-certified, and we constantly review the latest cybersecurity and compliance protocols. 

Defense-In-Depth Security Approach

Ourdefense-in-depth approach to security involves multiple layers of protection, combining technologies, controls, policies, and human expertise across a myriad of vectors to help prevent attacks, compress detection time, minimize the attack surface, and increase resiliency and data protection.  

Regardless of whether your infrastructure is hosted in Microsoft Azure or in our state-of-the-art data center, the controls and technology remain the same. We are committed to maintaining an industry-best proactive security posture, curating key innovations in security technology into a seamless managed service. 

Security by Design

Combines people, process, and technology strategies into a cohesive, layered defense structure. Security considerations are addressed at all stages of architecture and operations – from planning and design through to execution and remediation.

Zero Trust Architecture

Assumes no implicit trust granted to assets or user accounts based solely on their physical or network location. This approach minimizes the ability of an attacker to gain traction in the environments Netgain manages as there is no presumed permission level, following the Principle of Least Privilege (PoLP).

The Human Firewall

Remains a critical component of a multi-layered defense framework. First as a human firewall and line of defense against sophisticated attacks, and second, as the key participants in defined processes to mitigate risk and increase security. We invest heavily in employee awareness and training programs to educate and continually reinforce our security processes.

Multi-layered Security Framework

Adopts a layered approach to security that involves multiple barriers of defense. Each layer is considered separately and in context of the whole, evaluating and identifying the right technologies and controls, ensuring that policies are instituted with security in mind and that our employees are well-trained against potential threats.

Committed to Your Security

Our security team is dedicated to tracking the latest cybersecurity threats and deploying evasive strategies to keep your data secure. We take on the responsibility of protecting your sensitive data. Each year, we go through rigorous, external security audits to ensure our physical environment, as well as our processes and procedures, are in line with what’s needed to protect our clients’ data. We are SSAE 18-certified and we constantly review the latest cybersecurity and compliance protocols.

Advanced Technical Services

“When we visited Netgain, we were shown the facility and were able to see how secure it was"

Brenda McNeill | Director of Clinic Operations | Northwest Family Physicians

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