Comprehensive Management of Your Cloud Technologies

As experts in the CPA, Legal, and Healthcare industries, we bring significant, specific value beyond just keeping the IT lights on.

Netgain provides IT–as–a–Service, Managed Services, and Professional Services for a large cross section of needs, with a laser focus on value and optimization. We work closely with our clients with a lens toward increasing their security, performance, and productivity stance. We work closely with them to fulfill their requirements so they can remain focused on their business process and strategy.   

IT-as-a-Service

Our Complete Cloud solution is designed to unlock reliable security protection and elevate client support, backed by over 25 years of technical expertise. Our IT-as-a-Service approach is tailored to meet your unique needs, enabling your organization to thrive.

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Our ITaaS solutions provide a complete cloud environment in Microsoft Azure for all your data, applications, and protections, letting you work from anywhere as if you are in the office.

Great performance and industry-leading support deliver what your employees need to take advantage of this best of breed solution.

  • Microsoft Azure and Azure Virtual Desktop experts
  • Complete Cloud Environment
  • All your data, applications
  • Security monitoring of your data, network, and environment
  • Ability to work securely from anywhere at any time
  • Application updates
  • Technical expert support for your applications and environment

Workstation Management

Our Endpoint Protection solutions are designed to provide complete support for your devices, from roll-out imaging to ongoing expert support. We use AI-based solutions to protect your data, employees, and organization, ensuring that your systems are secure and optimized for peak performance.

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Managing your workstations while protecting them with the best endpoint protection is part of our mainstay service. We help roll out new computers, manage and monitor them, and provide you the control for both onboarding and offboarding employees.

  • Microsoft Intune Expertise
  • Rolling out new computers with your image and applications
  • Control of the endpoint and access
  • State of the Art Endpoint protection with 24×7 eyes watching for threats
  • Self-healing virus solutions

Help Desk

Our 24/7/365 on-call technical support ensures your employees can stay productive at all times. We have extensive experience with the applications you use, and our dedicated support team is here to help your users get the most out of their environment.

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Netgain provides two levels of Helpdesk support services: Support of your internal IT staff, and support of your employees directly. We understand that each client’s needs vary, so we can customize the best support service for your firm.

  • Support contact for your employees
  • Support contact for your internal IT staff
  • Complete ticketing system and event management
  • Access via phone call, web, email, or chat
  • Integration with your application support vendors

Private Cloud

Our Private Cloud offerings are a cost-effective solution for smaller organizations, providing the same level of security as our Public Cloud environments. Our focus on security ensures that your data and systems are protected against potential threats.

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Our Private Cloud offering provides a complete cloud solution whether you need single application hosting, or your complete environment. All our solutions include our complete layered security approach, leveraging our expertise to protect your users, data and environment.

  • All applications hosted with all your data
  • Complete Advanced Security Layering
  • Tier 1 or Tier 2 Support
  • Access from anywhere at anytime
  • Consistent billing

Network Design & Management

Our Network Design & Management solutions are designed to secure your traffic and optimize performance. Our team will review and update your networking environment to ensure your organization’s success.

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Netgain has decades of network experience when it comes to providing design, implementation, and ongoing management of networking. Working with you to focus on performance and cost management, Netgain delivers customized solutions that fit your firms’ specific needs.

  • Network review and recommendations
  • Ordering and implementation
  • Ongoing management

Security

At Netgain, security is at the heart of everything we do. Our managed security services employ a layered Security-first Model, with consistent monitoring of every level to deliver protection to your environment, data, and employees. You can trust us to keep your systems and data secure against all types of threats.

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Netgain provides an extensive layered security model and delivers security from the desktop endpoint through the applications.

Leveraging the Security-First approach, Netgain isolates all clients from threats with significant protection at each level.

  • AI-based Endpoint Protection with Managed Detection and Response
  • SEIM logging and management
  • NOC
  • Vulnerability Management
  • CISO on staff
  • Relative and updated Security Training
  • Multifactor Authentication
  • Frequent software and application updates
  • Email Firewalls
  • Perimeter Security
  • Security Risk Assessment

Committed to Your Security

Our security team is dedicated to tracking the latest cyber security threats and deploying evasive strategies to keep your data secure. We take on the responsibility of protecting your sensitive data. Each year, we go through rigorous, external security audits to ensure our physical environment, as well as our processes and procedures, are in line with what’s needed to protect our clients’ data. We are SSAE 18-certified and we constantly review the latest cyber security and compliance protocols.