Evan brings more than 20 years of experience in IT operations, managed services and technology leadership to his role as Vice President of Client Experience at Netgain. He leads teams focused on delivering exceptional client experiences, improving operational efficiency and ensuring that technology services consistently meet and exceed client expectations. Evan is known for his hands-on leadership style, his commitment to developing high-performing teams and his ability to bring people, processes and technology together to drive meaningful results.

Throughout his career, Evan has held progressive leadership roles across the managed services industry, building extensive expertise in service delivery, systems and network operations, and IT infrastructure. His experience includes leading large-scale operational improvements, implementing automation and AI-driven solutions, and developing strategies that enhance service quality, strengthen client relationships and improve business performance. Evan is passionate about mentoring and developing his teams, fostering a culture of accountability and collaboration, and finding innovative ways to deliver better outcomes for both clients and employees.

When Evan isn’t focused on improving the client experience, he’s embracing his inner technology enthusiast through 3D printing, home automation and an ever-growing collection of electronics projects. Outside of his technical adventures, he enjoys spending time with his wife, three children, six dogs and three cats, maintaining a household where there’s never a dull moment and something is almost always in need of troubleshooting.