Leadership

As Vice President of Client Experience at Netgain, Steve Drohan leads all operational functions, including implementation, support, system operations, and research and development. He brings a strong track record of delivering high-quality service with a people-first mindset, ensuring Netgain clients receive a consistent and positive experience across every interaction.

Prior to joining Netgain, Steve served as Vice President of Service Delivery at Nuspire and Vice President of Security Operations at GBprotect, a managed security services provider (MSSP). He has also delivered major projects for organizations including Eli Lilly, Genuity, Texas Utilities, Bechtel and Johnson & Johnson.

Steve holds a bachelor’s degree in business from Eastern Michigan University, a master’s degree from Biola University and a doctorate from Purdue University. He is a Certified Information Systems Security Professional (CISSP) and a Project Management Professional (PMP).